Call: 07770 753 447 | Email: sales@electrogenic.co.uk

After-Sales

  1. Getting you on the road 

Charge stationsyou can plug your electrogenic in at home overnight with a three-pin plug, just like your phone!  But this is really not the best way to do it – it’s better to install a proper charging station.  Electrogenic has twinned with one of the market leaders for domestic charge-point installation: Joju (https://www.jojusolar.co.uk/ev-charging/), who offer Electrogenic clients a discount to their standard fees.

Charge cards: charging away from home can be confusing for a first-timer.  We can help you to navigate the paperwork and ensure that when you pull up next to a charging point in town, you are able to use it!

  1. Keeping you on the road

Maintenance: one of the joys of owning an Electrogenic is it does not need much maintenance – generally just brakes and suspension!   

We like to check everything is well once a year though – make sure your batteries are charging correctly and do a bodywork and drivetrain check.  This is free for Electrogenic Owners’ Club members.  If any maintenance is needed, we can do it for you.

  1. Upgrades

Electrogenic App®the Electrogenic App will be continually improved.  All basic software upgrades are free for all Electrogenic vehicles, with premium upgrades for Electrogenic Owners’ Club members.

Vehicle software: periodic upgrades to controller software – as more features are developed – are free for all Electrogenic vehicles, with premium upgrades for Electrogenic Owners’ Club members.

Vehicle hardware: upgrades will be released as new technology becomes available.  Examples will include new charging technology, battery upgrades, etc.  These are available to all Electrogenic vehicles, with discounts for Electrogenic Owners’ Club members.